The whole order was screwed up

The girl was missing 3 gram of concentrate plus she got two sativa bags of marijuana when she was supposed to get to indicas.

A customer contacted the marijuana dispensary after receiving an order via the delivery service. The customer was truly upset plus angry; I tried to get the customer to tell me why she was upset, although she would only speak to the supervisor. I grabbed the supervisor from the back office plus told her to answer the iphone. I listen to the call on the other line. I was truly curious why the customer would only speak with the supervisor. I heard the customer tell the supervisor that the delivery order they received was messed up, and when the supervisor started asking questions, the girl told her that there were several items missing from the order plus two of the items were not the strains that the girl had advocated. The supervisor asked for the order number plus she looked up the order in our system, however she went through the order with the customer item by item. The girl was missing 3 gram of concentrate plus she got two sativa bags of marijuana when she was supposed to get to indicas. I understood why the girl was so upset after I heard the telephone conversation. I would be pretty upset too if I ordered all of those items from the shop only to find out that the entire order was screwed up. I expect my order to be messed up every once in a while when I go to a restaurant, however I expect everything to be right when the delivery driver should be double plus triple checking my order before they leave the store.

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